Insurance guides
Practical guides for each type of insurance: what it covers, what to check before you sign and what to do when something goes wrong.
Cyber security
Cyber risk in your business: what the insurance covers, how to react to an attack and how to avoid the most common frauds.
What a Cyber Risk Insurance Policy Covers (and What It Doesn't)
The standard types of cover with examples, what's usually excluded and what to check if you're an SME or self-employed.
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The First 48 Hours After a Cyber Attack: What to Do and in What Order
What to do and in what order: contain, notify the insurer, document, restore and communicate without making things worse.
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CEO Fraud, Phishing and Fake Invoices: How to Stop Them in Your Business
How the scams that divert payments work, how to stop them with simple procedures, and what insurance can do about it.
ReadIllegal occupation
What to do if your home is occupied, how to prevent it and what to check in your policy.
Illegal Occupation: Trespass or Unlawful Occupation?
Why it matters whether the occupied property is your main residence, and what to do in each case as an owner.
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How to Prevent the Occupation of an Empty Home
Practical measures for second homes, inherited properties and flats between two tenants.
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Home Insurance and Occupation: What to Check in Your Policy
The 12 questions worth asking your home or legal expenses policy before you need it.
ReadRenting a home
What you need to know if you rent: what to insure, your deposit and damage to other people.
Tenant home insurance: what's yours to insure
What the landlord's policy protects, what's left out, and what's worth insuring yourself if you rent your home.
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Deposit and damage when leaving a rented flat
Inventory, normal wear and tear versus damage, and handing back the keys: how to get your deposit back without disputes.
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Tenant liability: damage to a neighbour
A leak in your rented flat damages the neighbour downstairs: who is liable depending on the cause, and which insurance pays.
ReadCritical illness
How to protect your family finances and your income in the event of a serious diagnosis.
What Is Critical Illness Insurance?
How the capital-on-diagnosis benefit works and how it differs from life, health, accident and incapacity insurance.
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Critical Diagnosis and Family Finances
What expenses appear, what income falls, and how to prepare household finances before you need it.
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Self-Employed and Critical Illness: How to Protect Your Income
How to protect your income and keep your business running if a critical illness forces you to stop.
ReadCommercial and agricultural vehicles
Lorries, tractors and mixed fleets: what to insure and how to organise your policies.
Lorry and industrial vehicle insurance: what to cover beyond the compulsory minimum
What's worth insuring on a lorry beyond the compulsory cover: own damage, load, trailer, downtime and driver.
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Tractors on public roads: insurance, ITV and third-party liability
Compulsory insurance, the ITV and the difference between damage a tractor causes while driving and while working.
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Mixed fleets: how to organise the policies for vans, lorries and machinery
Vans, lorries, trailers and machinery in the same business: which policy fits each one and how to manage them.
ReadPublications
Interviews, insights and practical tools for clients.
Pyme Seguros Interview with Alicia Retuerto
Interview with Alicia Retuerto, “Construction is an opportunity for the broker to grow”.
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Electronic Accident Report
The iDEA® Accident Statement App
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What is a broker?
What an insurance broker does for you and what it isn’t: an independent advisor by your side from taking out the policy to any claim.
ReadNewsletters
The brokerage’s newsletter, issue by issue. Each one opens the full PDF.
Archive
Coverage of two events that kept us busy: the pandemic and the La Palma eruption.
Covid-19
What the pandemic changed in insurance, cover and employment obligations.
Cyber security
In the event of a cyber incident
ReadDo motor insurers have to refund money?
THE CONTROVERSY. The campaign circulated,
ReadHelp for tenants
MEASURES RELATING TO RESIDENTIAL TENANCIES
ReadYour rights against abusive banking practices
Abusive practices. The General Council of the Colegios de Mediadores (insurance brokers’ associations) issued
ReadData protection and Covid 19
THE USE OF TECHNOLOGY IN THE FIGHT AGAINST COVID-19. A COST-BENEFIT ANALYSIS CONTAINED…
ReadRight of withdrawal on Life insurance
We should bear in mind that since the beginning of April
ReadRemote work and adjusted working hours
The BOE (Spain’s Official State Gazette) published, on 22 April 2020, Royal Decree-Law 15/2020, of 21 April, on urgent complementary measures to support the…
ReadCover under motor insurance will continue during the state of alarm
The insurance industry is keeping up its service
ReadUseful links: Covid-19 and insurance
TRAFFIC. DGT vehicle registration and deregistration https://sede.dgt.gob.es/es/vehiculos/altas-bajas-y-rehabilitacion-de-vehiculos/index.shtml Consorcio de…
ReadNew coronavirus: What to do
If you have any of the following symptoms:
ReadWhat can I do to protect myself from the new coronavirus and other viruses?
Wash your hands frequently
ReadTen steps to follow if you have COVID-19 symptoms
Knowing how to act can help us
ReadForcing Insurance Contracts on Customers
Aunna and CIAC report abusive banking practices
ReadTemporary Redundancy Schemes (ERTE)
In view of the impact of the measures adopted by the Government
ReadCOVID-19 measures from insurance companies
COMPILATION OF COVID-19 MEASURES FROM INSURANCE COMPANIES
ReadCumbre Vieja Volcano, La Palma
The information notices from the Consorcio de Compensación de Seguros (Insurance Compensation Consortium) on the eruption.
Ninth Information Notice on the Activity of the Consorcio de Compensación de Seguros (CCS) Following the Volcanic Eruption on the Island of La Palma
As of 22 November, the CCS has paid out 42,487,217 € to policyholders affected by the volcanic eruption on the island of La Palma.
ReadZurich and Its Financial Support Initiative for La Palma
Due to the ongoing situation in La Palma and the consequences our clients are suffering, we want to keep helping them in every way…
ReadEmotional support for clients affected by the La Palma volcano
AXA launches an emotional support service for clients affected by the La Palma volcano
ReadSixth information note on the activity of the CCS regarding the volcanic eruption on the island of La Palma
As of 7 October, the CCS has paid out 3,716,198 euros to policyholders affected by the volcanic eruption on the island of La Palma. The payments, made by…
ReadFifth information notice: Clarifications from the Consorcio de Compensación de Seguros (CCS) on the most frequently received questions regarding the volcanic eruption on the island of La Palma
Through this fifth information notice on the CCS’s activity regarding the volcanic eruption on the island of La Palma, this public body…
ReadFourth Information Notice on CCS Activity Following the Volcanic Eruption on the Island of La Palma
On 30 September, and in line with its usual timeframes for handling compensation claims under extraordinary risk insurance, the CCS has…
ReadThird CCS Notice on Compensation for Damage Caused by the Volcanic Eruption
Information on compensation claims submitted to the Consorcio de Compensación de Seguros.
ReadSecond Information Notice from the CCS on the Volcanic Eruption in La Palma
As of 22 September 2021, the CCS had received the first 40 compensation claims, of which 14 were submitted through the centre…
ReadCCS Notice on Compensation for Damage Caused by the Volcanic Eruption
Even though the geological phenomenon is still ongoing and has not concluded, and therefore the loss adjusters from the Consorcio de Compensación de Seguros…
ReadCan we help you with a specific question?
Write to us and we’ll answer without the jargon.